At SIRUI, we strive to offer our customers the best value for their purchases. Our Price Guarantee Policy ensures that you can shop with confidence, knowing that you're getting the most competitive prices available. Here's how it works:
Qualifying Criteria
To be eligible for price protection, the following conditions must be met:
· Product Limitations
1.The item must be identical to the one originally purchased from us.
2.Products priced below $70 and B Ware products are not eligible for price guarantee.
· Validity Period
Price protection service must be requested within 14 days of purchasing the item. Requests made after this timeframe will not be accommodated.
· Exceptions
Certain exclusions may apply, including but not limited to:
1.Prices offered by unauthorized resellers or third-party sellers.
2.Items on special offer, clearance, flash sale, coupon discounted, or subject to special promotions
3.Prices that are the result of inaccuracies.
· Order Status Requirement
Price guarantee policy applies only to orders in normal status. Orders that are unpaid, canceled, refunded, or returned are not eligible for price guarantee.
Submitting a Claim
To request a price guarantee, contact our customer service team within the specified timeframe. Provide proof of the price comparison (e.g., order screenshot, lower-priced ad link). Our team will review within 5 business days and issue a refund for you.
NOTE: Only apply for price guarantee once per order.
Policy Updates
We reserve the right to modify our Price Guarantee Policy at any time. Updated policies will be announced on our website without further notice.
SIRUI reserves the right to final interpretation.
At store.sirui.com, your satisfaction is our top priority. If you have any questions or concerns regarding our Price Guarantee Policy please don't hesitate to contact us. We're here to help ensure that you always receive the best value for your purchases.
